Shipping Policy
Shipping Policy
Last updated: September 18, 2026
At HALAND'Store, we aim to process and deliver orders promptly and provide clear delivery expectations. Our shipping times are based on business days unless otherwise stated.
1. Order Cut-Off Time
Orders placed by 2:00 PM Pacific Time (PDT), Monday through Friday, begin processing on the same business day. Orders placed after the cut-off time, or on weekends or applicable holidays, begin processing on the next business day.
2. Handling / Processing Time
Handling time: 1–3 business days.
Handling time is the time required to process, prepare, pack, and hand your order to the shipping carrier. Most orders are prepared within this timeframe, although occasional delays may occur during periods of high order volume, holidays, inventory checks, or circumstances outside our reasonable control.
3. Transit Time
Transit time: 4–8 business days.
Transit time begins after the order has been handed to the shipping carrier and refers to the time the carrier takes to deliver the package to the shipping address.
4. Estimated Delivery Time
Estimated delivery: approximately 9–12 calendar days in typical circumstances.
For shipping-speed calculations used by Google Merchant Center, our shipping configuration is based on 1–3 business days of handling plus 4–8 business days of transit. This means Google may calculate an estimated delivery range of up to 11 business days, depending on the order cut-off time, weekends, holidays, and the destination.
The 9–12 calendar-day estimate is a customer-facing typical delivery expectation and is not a guaranteed delivery date. Actual delivery can vary by destination, carrier performance, weekends, holidays, customs, weather, and other circumstances.
5. Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email when tracking information is available. Tracking updates may take some time to appear after the carrier receives the package.
You can also visit our Track Order page for assistance.
6. Shipping Costs
Any applicable shipping charges are displayed at checkout before you complete your purchase. Shipping charges may vary based on destination, order details, and the shipping service available for your location.
7. Delivery Address
Please carefully review your shipping address before completing your purchase. If you notice an error, contact us as soon as possible at d.iniredloc@gmail.com. We cannot guarantee that an address can be changed after an order has entered processing or been shipped.
8. Delayed, Lost, or Damaged Packages
If your package is delayed, appears to be lost, or arrives damaged, please contact us promptly with your order number and any relevant tracking information or photographs. We will work with the carrier where appropriate to investigate the issue and determine the available resolution.
9. International Shipping
Where international shipping is available, delivery times may vary by destination. Customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.
10. Business Days and Holidays
Unless otherwise stated, handling and transit estimates are expressed in business days. Weekends and applicable holidays may affect the final delivery date. Google Merchant Center may also extend estimated delivery dates when handling or transit overlaps with recognized holidays.
11. Delivery Estimates
All delivery timeframes are estimates rather than guarantees. We provide these estimates in good faith to help customers plan for delivery. Carrier delays, severe weather, customs processing, peak-season volume, incorrect addresses, and other events outside our reasonable control may affect delivery.
12. Contact Us
If you have any questions about shipping or your order, please contact us at d.iniredloc@gmail.com. Please include your order number whenever possible so we can assist you efficiently.